Frequently Asked Questions

Wear Your Story!

"Ready, Set, Ask!"

Mission, Vision & Values?

  • Our Mission

    We believe that every individual is a masterpiece of uniqueness. Our mission is to celebrate and empower the extraordinary richness within each person by who they are and what they do in life, professionally and personally.

  • Our Vision

    We are guided by a profound belief in the inherent worth and uniqueness of every individual, for we are all Divinely created in the image of God. Our vision is to be a beacon of light and love by passionately celebrating the distinctiveness of each person as a reflection of God's boundless creativity.

  • Our Values

    We honor God's creation by valuing the inherent uniqueness of every individual, fostering a culture of love and respect that reflects Christ's teachings.

Frequently Asked Questions

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days ● Europe: 6–8 business days ● Australia: 2–14 business days ● Japan: 4–8 business days ● International: 10–20 business days

We work with an on-demand order fulfillment company with facilities worldwide!

Before getting in touch with us, please help us out by doing the following:


● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them


If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@wearyourstory.shop with your order number.


If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on
where you are, your orders are printed and shipped from the facility that can do it most efficiently!

You’ll receive a tracking link via email when your order ships out. If you have any questions about
your tracking or shipment, drop us a line at info@wearyourstory.shop

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at info@wearyourstory.shop within a weeks' time with photos of the
damaged product, your order number, and any other details you may have about your order. We’ll
get back to you with a resolution as soon as possible!

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at info@wearyourstory.shop!

Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at info@earyourstory.shop with photos of wrong/damaged
items and we’ll sort that out for you.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our
sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let
us know at info@wearyourstory.shop within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!